Terms & Conditions

Last updated: April 2026.

Orders

By placing an order you confirm you are over 18 and the information provided is accurate. We reserve the right to refuse or cancel any order, with full refund.

Shipping

Physical products ship to the United Kingdom only at this stage, via Royal Mail. We aim to dispatch within 3 business days. Tracking codes will be shared by email when available.

Pricing & currencies

Prices are listed in GBP. EUR/USD displays are indicative and converted at checkout based on current rates. We do not collect VAT.

Symbolic donation products

Symbolic donation products represent a contribution toward TOV Kurdish Aid's humanitarian programmes. Funds are allocated at TOV Kurdish Aid's discretion to the most pressing needs at the time of receipt.

Gift Aid

Gift Aid is not currently available.

Returns

See our Returns Policy.

Liability

Nothing in these terms limits TOV Kurdish Aid's liability for death or personal injury caused by negligence, or for fraud.